The main issue within the Grady ECC PACe (non-life treating issues) is the throughput time (time it to the time out) of patients. In the past this has taken longer due to the volume of patients in relation to the amount of providers on duty. Since that change the numbers have become better, but still not where they need to be. One thing hurting the overall throughput time is the amount of patient walk-a-ways.. This slows down the process even more because the providers have to track down the patients and fill a bunch of paper work out explaining the situation. Other problems that exist is the physical structure of the PACe department, and the logical layout. Folders that follow patents are most of the time out of order, and much time is wasted moving patents from Triage to PACe and requiring providers track down and talk with doctors. The next few blogs will go into detail on possible solutions and implementation issues.
The article above deals with a patient’s brother who feels that the ECC did not provide adequate care to his brother. This could possibly be tied to inefficiencies of the system. Issues on a lesser scale are happening every day at Grady. They have yet to be hit with a high profile case. It is a matter of time before the current policy fails and the public is made aware.
The main issue within the Grady ECC PACe (non-life treating issues) is the throughput time (time it to the time out) of patients. In the past this has taken longer due to the volume of patients in relation to the amount of providers on duty. Since that change the numbers have become better, but still not where they need to be. One thing hurting the overall throughput time is the amount of patient walk-a-ways.. This slows down the process even more because the providers have to track down the patients and fill a bunch of paper work out explaining the situation. Other problems that exist is the physical structure of the PACe department, and the logical layout. Folders that follow patents are most of the time out of order, and much time is wasted moving patents from Triage to PACe and requiring providers track down and talk with doctors. The next few blogs will go into detail on possible solutions and implementation issues.
The article above deals with a patient’s brother who feels that the ECC did not provide adequate care to his brother. This could possibly be tied to inefficiencies of the system. Issues on a lesser scale are happening every day at Grady. They have yet to be hit with a high profile case. It is a matter of time before the current policy fails and the public is made aware.
Works Cited:
TUCKER, ERIC. "The Associated Press: Lawyer: Woods' brother did not get proper care." Google. N.p., 9 Nov. 2009. Web. 21 Nov. 2009. <http://www.google.com/hostednews/ap/article/ALeqM5jptmM-nKUVLylyRYpmDDvCR3tRkAD9BS